Privacy Policy

This Privacy Policy outlines how Al-Azrak Directory (“we,” “us,” or “our”), a digital platform owned and operated by Appjad, collects, uses, protects, and discloses your personal information when you use our website (www.alazrak.com) and mobile application (collectively referred to as the “Platform”).

By using the Platform, you agree to the terms and practices described in this Privacy Policy. If you do not agree, please discontinue the use of the Platform immediately.

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide:

Full name

Phone number

Email address

Age and gender

Geographic location (if permitted)

Business or listing details (for merchants)

Communication and feedback messages

B. Information Collected Automatically:

IP address

Device and browser type

Pages visited and time spent

Cookies and usage tracking

2. How We Use Your Information

We use your information to:

Provide and improve our services

Manage user accounts and personalize experience

Communicate updates, promotions, and announcements

Respond to inquiries and support requests

Display relevant advertisements

Ensure compliance with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your data only in the following cases:

To our trusted partners and service providers under strict confidentiality agreements

To governmental or legal authorities when required by law

To authorized third-party tools that assist us in operating our Platform

4. Data Protection

We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience and analyze traffic. You may disable cookies in your browser settings, but doing so may affect certain functionalities of the Platform.

6. Your Rights

As a user, you have the right to:

Access your personal data

Modify or update your information

Withdraw consent for data usage

Request deletion of your data (subject to legal requirements)

To exercise your rights, contact us at:
📧 [email protected]

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. If we learn that we have collected information from a minor without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the Platform or email. Continued use of our services after changes are made indicates your acceptance of the revised policy.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Sultanate of Oman and the Syrian Arab Republic.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: [email protected]

Or through the Contact Us page on our website.

Privacy Policy
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